Slide background Managed Services

Bridging the gap between customer expectations and your ability to deliver, Managed Services can perform tasks ranging from simple product/break fix all the way up to a complete outsourcing of entire contact center operations. Features include:

  • Three tiers of service, from basic to full support
  • Extended application services with call routing, script management, reporting development, client-agent desktop and speech applications, and ongoing speech tuning and usability studies
  • Single point of contact
  • Flexibility to support in-house IT or handle the entire platform
  • A stable platform to allow you to focus on your core business

With eLoyalty as your partner, you can stop worrying about the smooth operation of your contact center and focus your resources on what’s important: taking care of your customers.

View the Brochure

 

See What Your Outcome Can Be

eLoyalty, LLC,
a TeleTech Company

6500 River Place Blvd.,
Building 2, Suite 301
Austin, TX 78730
USA

512.391.7700
email us

Create a customized experience for your customers, on their terms. Personal service and cutting-edge technology unite to create an experience like no other for your customers.


eLoyalty, LLC, a TeleTech Company

6500 River Place Blvd., Building 2, Suite 301
Austin, TX 78730
USA

512.391.7700
email us


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