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Awards

  • 2014 Best Competitive Contact Center Win
    eLoyalty was recognized as Best Competitive Contact Center Win during the Cisco Americas Customer Collaboration Sales Summit for providing omnichannel support, seamless integration of a legacy CRM system and 360 degree view of customer history to a large payroll processing company.
  • 2014 Cloud Contact Center Partner of the Year
    eLoyalty was recognized as Cloud Contact Center Partner of the Year during the Cisco Americas Customer Collaboration Sales Summit for driving more revenue for Cisco than any other U.S. partner and creating unique customer experiences.

About eLoyalty
eLoyalty, a TeleTech company, was the first North American partner to achieve Cisco HCS Certification and Contact Center as a Service Designation, has received the Cisco Advanced Technology Partner Certification for Contact Center Enterprise and Customer Voice Portal, and the Cisco Customer Satisfaction Award every year since 2007. eLoyalty is the only Cisco Cloud Partner offering a solution with this type of increased flexibility and capability incorporated directly into the HCS platform. With a 95 percent client renewal rate, eLoyalty has proven itself a deserving partner as it helps chart customer experience technology roadmaps, implementing cloud systems to provide safer, faster, smarter, and more agile service interactions.

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About TeleTech
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled services that puts customer engagement at the core of business success.

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eLoyalty, LLC,
a TeleTech Company

6500 River Place Blvd.,
Building 2, Suite 301
Austin, TX 78730
USA

512.391.7700
email us

Create a customized experience for your customers, on their terms. Personal service and cutting-edge technology unite to create an experience like no other for your customers.


eLoyalty, LLC, a TeleTech Company

6500 River Place Blvd., Building 2, Suite 301
Austin, TX 78730
USA

512.391.7700
email us


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