Calabrio, Inc. develops and markets a comprehensive suite of customer interaction and workforce optimization software that's easy to implement, use and maintain in new IP-based customer interaction networks. By integrating workforce optimization within the agent and supervisor workflow, Calabrio helps customers align their contact center business processes and performance with their business objectives. Calabrio distributes their software through channel partnerships and an OEM relationship with Cisco, and has installed software on more than 500,000 desktops.
Find news and information at www.calabrio.com.
