Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage.
Cisco Unified Customer Contact solutions provide an open, strategic platform that extend customer care beyond simple phone transactions and the traditional contact center to unique content-rich customer-centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
eLoyalty is a valued Cisco partner and has achieved significant Cisco certifications and specializations in the advanced technologies that are required to enable the value-added solutions eLoyalty offers its clients. eLoyalty’s current certifications and specializations include:
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Silver Certified Partner |
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Advanced Wireless LAN |
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Registered Partner ATP - Customer Voice Portal |
